Frequently Asked Questions
Everything you need to know about shopping with Tawakkal Perfumes
Are your fragrances authentic?
Yes, all our perfumes are 100% authentic. We source our fragrances directly from official distributors and reputable manufacturers to ensure you receive only genuine products.
How long will my order take to arrive?
Standard shipping usually takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for perfumes?
Due to hygiene and safety reasons, we can only accept returns on unopened and sealed products within 14 days of purchase. If a product arrives damaged, please contact our support team immediately.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How should I store my perfumes to maintain their quality?
To preserve the scent and longevity, store your perfumes in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer.
Do you offer international shipping?
Currently, we ship to a select list of countries. Please check our Shipping Policy page for a full list of international destinations and applicable shipping fees.